What do I need to watch your online videos?
In order to view the SFSE videos, you need to have the RealPlayer or QuickTime plug-in installed on your computer. If you don't have these helper applications, you can download them from real.com and apple.com.

You can choose the FREE download versions to watch our videos. You may choose to download commercial versions that require payment (they have more features), but you can view our videos just fine with the free versions: RealPlayer Basic and QuickTime. Be sure to look for the appropriate links for the free versions on the RealPlayer and QuickTime Web sites.

All it takes is three steps:
1) Download the plug-in.
2) Install the plug-in on your computer.
3) Return to our Web site to view the videos.
If you are installing RealPlayer or QuickTime on a computer within a firewall (usually the case in an office), talk to your system administrator about finding a proxy server to run either of them through.

For RealPlayer:
Check to see if you meet the system requirements:
http://www.real.com/player/sysreqs.html
Real Media support page:
http://service.real.com/index.html
Real Media firewall support:
http://service.real.com/firewall/index.html
Please make sure that you use the sample files available at Real Media's web site to test your player's configuration.
If you have a software/technical problem, please click on the following link to get support: http://service.real.com

For QuickTime:
Check to see if you meet the system requirements:
http://www.apple.com/quicktime/download/system_req.html
QuickTime support page: http://www.info.apple.com/usen/quicktime/